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Why is the DUALphone
3088 for Skype better than a Wi-Fi
phone for Skype? |
Because it is more reliable (DECT), has no
interference problems with other wireless devices (Wi-Fi,
Bluetooth), has a much longer talk time (more than 10 hours), standby time
(more than 140 hours) and range (up to 300 meters). In practice the DUALphone 3088 has a superior voice quality as the
handset moves away from the base station/router. This is due to less packet
loss and interference compared to a Wi-Fi phone.
Furthermore with the DUALphone 3088 you get a
2-in-1 telephone for Skype and ordinary landline
calls. |
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Where can I buy the DUALPhone
3088? |
Check where to buy the Dualphone
3088 from our website www.ntpuk.co.uk |
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What is the recommended reseller price for
the DUALphone 3088? |
The recommended reseller price is £99 - 105,
incl. VAT. |
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What is a DUALphone? |
Your DUALphone contains
two phones in one, allowing you to use Skype , SkypeOut , /SkypeIn as well as traditional telephony via landline.
Thus, you can use your DUALphone on two networks
and for instance establish a conference between users on both networks. |
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Is it easy to connect my DUALphone
to the Internet? |
Yes. It only demands that you connect the
base station to a power outlet and your Internet connection. However, you
might need a router/switch/hub if you want to connect more units to the same
Internet connection, for instance both a computer and your DUALphone. We recommend that you use a peer2peer friendly router. |
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Are there any special demands to my Internet
connection? |
Yes. You have to use an Internet connection
that is ’Always on’. Some broadband connections demand
that you log on the Internet every time you wish to use it and the connection
will automatically close after for example 20 minutes of inactivity. Your DUALphone does not work with such connections, only with
‘Always on’ connections. Contact your Internet provider and get
an ‘Always on’ connection. Possibly ‘Always on’ can be enabled via your
provider’s homepage. |
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Can my DUALphone be
updated with new software? |
Yes. Unlike many other products the firmware
of your DUALphone updates automatically, always
giving you access to the newest features. |
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What Skype services
does my DUALphone support? |
Your DUALphone
supports Skype, SkypeOut,
SkypeIn and Voicemail. |
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What Skype features
does my DUALphone support? |
• Superior Skype sound
quality • Calling via Internet: Skype
to other Skype users • Calling via SkypeOut to
ordinary telephone numbers • Works with SkypeIn –
enables reception of calls from ordinary telephone numbers (PSTN) • Works with Skype VoicemailTM (view, play, delete, record personal
greeting) • Skype conference call
(invited party) • View, search and call Skype
contact list • Skype Call Forwarding • Skype Call Waiting • Caller Identity with Skype
name and picture of calling party • Notification of missed calls, new
voicemail • Set your Skype presence
status (Offline,
Away, Do Not Disturb etc.) • View the status of your Skype
contacts on handset display • View Call History of Skype
and ordinary calls (30 entries) • Contact list (Telephone book): 200 entries • Create a new Skype
account • Manual and automatic sign-in to Skype account • Edit my profile • Update notification when new Skype and DUALphone software is
available • View Skype credits |
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What is SkypeOut? |
SkypeOut allows you to call ordinary phones and mobile phones at very
competitive prices. There might be limitations regarding calls to special
service numbers in certain countries. |
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What is the price of a call to ordinary
phones and mobile phones via SkypeOut? |
There is a lot to save. Check the prices at http://www.skype.com/products/skypeout/rates/all_rates.html. |
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Is it expensive to use Skype
with a volume based Internet connection? |
No. Skype does not
take up much bandwidth. On average Skype uses 0-0.5
Kbps at standby and 3-16 Kb during calls. |
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Does Skype work
behind a NAT router? |
Yes. Skype works
behind most NAT routers. We recommend that you use a peer2peer friendly
router. |
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Does my DUALphone
support more languages in the menus? |
Yes. You can choose between 12 languages: Italian, Portuguese, Polish, Spanish, dutch, Finnish, Danish, Swedish, English, German and
French Note: Russian will be available in a coming
firmware. |
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Does my DUALphone
support connections via proxy servers and firewalls with approval? |
Yes. Your DUALphone
supports HTTP or HTTPS proxies, authenticating HTTPS/SSL and SOCKS5 proxies. |
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In which countries has the DUALphone 3088 been approved? |
The DUALphone
3088 has been approved in the following European Union Member States:
Austria, Belgium, Cyprus, Czech Republic, Denmark, Estonia, Finland, France,
Germany, Greece, Hungary, Ireland Italy, Latvia, Lithuania, Luxembourg,
Malta, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden, The Netherlands,
UK, Other countries: Iceland, Liechtenstein, Norway and Switzerland. Coming
soon |
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Can I use the DUALphone
as a conference phone? |
Yes, the DUALphone
3088 has a handsfree speakerphone, just as you can
be the invited party on a Skype conterence
call. DUALphone 3088 can also manage a 3-party call
between landline and Skype calls. |
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Is it safe to call via Skype? |
Yes. All your Skype
calls are encrypted, thus increasing the safety and the protection of
personal information. |
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Is it safe to have my user data on the Skype server? |
Yes. All your profile data and your contacts
are located on a Skype Server, not on your DUALphone. A digital signature, based on a public and a
private key, protects all profile data. The public key is used for encrypting
of data, allowing only the person with the right key to make the data
readable again. |
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Can I make an emergency call via Skype? |
No. Skype does not
allow emergency calls, but provided you have an active landline and your DUALphone is connected to the base station and the base
station to the landline you can route emergency calls via this line. Please
note that emergency calls can only be made when the base station is connected
to the power outlet and it is turned on. Does not work during power failure. |
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Can I protect myself against harassment via Skype? |
Yes. You can always block certain persons
from contacting you via Skype. You can also limit
groups of persons from contacting you. |
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Can my DUALphone
use a static IP address? |
Yes. You configure a static IP address.. |
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Can I call ordinary phones and mobile phones
via Skype? |
Yes. However, it demands that your Skype account supports SkypeOut,
a service you can buy at www.skype.com.
With SkypeOut you can call ordinary phones and
mobile phones at very competitive prices. |
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Can ordinary phones and mobile phones call me
via Skype? |
Yes. However, it demands that your Skype account supports SkypeIn,
a service you can buy at www.skype.com.
With SkypeIn you get an ordinary phone number that
your contacts can call. |
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Can I take my DUALphone
with me and use it in another country? |
Yes. Your DUALphone
can be connected to the Internet anywhere with an active Internet connection.
The landline connection will also be working in other countries. |
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What is the range of my DUALphone? |
The range between the handset and the base
station depends on the environment you are working in. However, you should
typically have a range of some 50 meters indoors and 300 meters outdoors. |
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Is the handset GAP compatible? |
Your DUALphone uses
a number of features specific to Skype. Therefore
we recommend that you do not use other handsets than the one provided with
your DUALphone. |
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Can I use more handsets with the same base
station? |
Yes. You can use up to six handsets, all able
to take advantage of the same Skype account. This is a coming feature. |
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Can I divert an incoming Skype
call? |
Yes. However, this demands that you have Skype credits on your Skype
account. |
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Can I check my Skype
credit status? |
Yes, you can check your Skype
credits from your DUALphone handset. |
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Is there an answering machine in my DUALphone? |
Yes. Provided your Skype
account supports Voicemail, a service that you can buy via www.skype.com. This allows you to divert all incoming Skype
calls to your voicemail. |
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Can I send instant messages (chat) via my DUALphone? |
No. |
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Can I attach a picture to my Skype
account? |
Yes. However, you have to sign in to your Skype account via your computer and upload the picture. Skype will automatically change the uploaded picture to
the correct size. In order to have the best picture quality we recommend that
you upload a 96 x 96 pixel picture. You can upload in JPG (.jpg) as well as bitmap
(.bmp) format. |
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What protocol does my DUALphone
use? |
The Skype part of
your DUALphone uses a protocol of its own. The HTTP
protocol is used for Firmware update and all data are encrypted. |
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How long is the talk time on
fully charged batteries? |
Minimum 10 hours. |
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How long is the stand by time on
fully charged batteries? |
Up to 140 hours. |
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Do I need a computer? |
No, there is no need for a
computer – just connect the DUALPhone base station
to your broadband router or modem. If you want to use the landline you also
need to connect the base station to the landline connection. |
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How many Skype
contacts does the DUALphone support? |
200. |
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Which headset works with the DUALphone? |
The connector is monotype and the
plug size 2.5 mm. Please note that not all headsets will fit. Ask for one
with an impedance of 30 Ohms or higher. We recommend that you use Jabra EarWave boom with universal 2.5mm jack. (Jabra p/n 100-73030000-50). |
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I don’t have a landline plug near
to where I want to place the DUALphone base station
and I don’t want to do lay out new telephone wires between the base station
and the landline plug. What do I do? |
We recommend that you purchase a
wireless phone jack, which can be installed in 1 minute. Please go to www.wireless-phonejack.com or www.ntpuk.co.uk for stockists. |
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Does the Skype
presence Do not disturb work with landline calls? |
Yes, you will not be disturbed by
the landline calls, but you can see the calls under missed calls |